FAQs

The standard recommendation for the cleaning of carpets and upholstery is approximately every 12 to 18 months. This frequency may vary based on the usage and wear endured by the specific items. High-traffic areas or households with pets may necessitate more frequent cleanings to maintain optimal condition and appearance.

Our cleaning services are equipped to handle a broad spectrum of stains, ranging from food and drink spills to more stubborn marks like ink and paint. Utilizing our specialized stain removal service ensures the effective treatment and elimination of nearly all types of stains, bringing your carpet and upholstery back to its original splendor.

A standard cleaning service for carpets and upholstery usually takes between 2 to 4 hours. The duration is subject to the dimensions of the area to be cleaned and the degree of staining or soiling present. We aim to be as efficient as possible without compromising the quality of our work.

Before our arrival, we kindly request the removal of loose objects and small furniture items from the areas to be cleaned. This facilitates a smoother and more efficient cleaning process, allowing us to focus on delivering remarkable results.

Our commitment to environmental responsibility is evident in the cleaning products we use. All cleaning agents are environmentally friendly and pose no harm to humans or pets, aligning with sustainable practices that prioritize the health and well-being of our clients.

We recognize that emergencies are unpredictable and can happen at any time. Consequently, our services are available around the clock, seven days a week, to meet your emergency cleaning needs.

With 20 years of experience in the carpet and upholstery cleaning industry, we bring a wealth of knowledge and expertise to every job. Our team is trained in the latest techniques, ensuring that your cleaning needs are met to the highest standard.

We provide cost estimates free of charge. After an initial assessment, either over the phone or through an in-person visit, we offer a detailed quote outlining the scope and cost of the services required. We also offer discounts for military personnel as a token of our appreciation for their service.

Our cleaning services extend to both residential and commercial settings. Whether you require cleaning for a single room in your home or multiple floors in an office building, we are fully capable of addressing your specific needs.

Indeed, our cleaning services do more than just enhance the appearance of your carpets and upholstery. By removing dust, allergens, and pollutants, we contribute to improving the overall quality of your indoor air - making your living or working environment healthier.

To maintain the cleanliness and longevity of your carpets and upholstery, we recommend regular vacuuming and immediate attention to spills. The use of fabric protectants can also extend the life of these items.

Contrary to popular belief, regular professional cleanings do not have a damaging effect on your carpets or upholstery. In fact, periodic cleanings extend the lifespan of these items by removing accumulated dirt and grime.